Teamviewer’s epic failure as industry leader Maybe it needed an IT person to help the machine in the initial identification of the system configuration. The process could have been 100% automated or guided the end user through a process with a technology offered by a company such as. The actual details for a more efficient way to execute such tasks don’t matter. It’s a sequence that one would assume is easily teachable to a machine.Įxecuting this type of task in this way is inefficient considering today’s advancement in machine learning. (Your guess is as good as mine.) The task is extremely simple with device identification and software configuration requiring little more than a few simple clicks. This exact same task has had to happen on Teamviewer multiple times – conservatively 10,000 times but more likely 100,000 or more. Is there a simpler way to execute the same task? He used Teamviewer to take over my screen and completed the whole process in less than five minutes. Using Teamviewer’s capabilities, the IT guy installed the VPN. It’s a simple process, but we had the IT department do it for multiple reasons. The company had some rigorous security measures in place which required me to install a VPN. Why Teamviewer’s Processes are InefficientĪbout five years ago, I started a new job as a marketing associate. This Teamviewer hack sent flocks of users on the path of looking for a more secure option, but did not make a real dent in its business. And dominate the industry it did, surviving the latest (I know what you all did last summer) security breach.

When Teamviewer was first launched in 2005, it looked poised to be an industry leader with its innovative technology.

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